Frequently Asked Questions
Got questions about MazdaMotoring Auctions? See our Frequently Asked Questions below, where we cover the most common questions from buyers and sellers.
Seller Questions
How do I sell my car via auction?
- You’ll first need to register and create an account.
- Next, become an auction seller.
- Then, you can create your auction listing via the Auction Manager dashboard.
How much does it cost to list my car in an auction?
It’s completely free for sellers to create an auction listing. There are no seller fees, either.
Does my car have to be approved or selected to sell on the site?
Nope! Unlike some other car auction sites, you do not need to submit your vehicle for auction approval. Instead, sellers create their own auction listings.
We strongly encourage sellers to include as much detailed information and as many quality photos as they can to help promote confidence among bidders.
Remember, only cars manufactured by Mazda can be listed here: any non-Mazda auctions created will be removed!
How long do auctions last?
The standard length for auctions is typically 7 days, but we offer longer auction options, such as 10 days or 2 weeks, at the seller’s discretion.
Can I relist my car if it doesn’t sell?
Sure! You may relist your vehicle. We even offer an auto relist option when creating your auction listing.
Can I cancel my live auction?
No. Once an auction is live, it cannot be canceled. If you have reservations about the price that your car sells for, we encourage you to include a reserve price when creating your auction listing.
How many photos should I include?
As many as you can! The more high-quality photos the better, as this helps encourage bidding confidence. The same goes for a detailed description of your vehicle and any known issues or imperfections.
Can my auction have a reserve price?
Yes, you may add a reserve price to your auction listing, free of charge.
Can I sell my car via your site if I’m located outside of the US?
Sure. We welcome auctions and classified ads listings worldwide. Where you’re located may affect interest from bidders, and you and the winning bidder must then organize shipping or pick-up at auction end.
How do I complete the transaction with the winning bidder?
We encourage you to reach out to the winning bidder as soon as possible after the auction ends. You will both receive each other’s contact information to discuss payment and organize vehicle pick-up or shipping.
Why should I sell my car via auction instead of a classified ad listing?
Auctions create more excitement and that FOMO (fear of missing out) feeling among bidders. Our auctions are completely free for sellers to list their cars, so why not give it a shot? We also offer free classified ad listings should you prefer to sell your Mazda that way.
For more details on selling your Mazda via our auctions, see How Mazda Auctions Work.
Or, check out How Mazda Listings Work if you’d like to list your Mazda for sale through our classified ads.
Buyer Questions
How does bidding work?
Once you register to bid, you can place a bid on your desired vehicle, entering your initial bid or a maximum bid. If the auction’s highest bid is above the reserve price, or if there is no reserve, then that bidder is the winner. It’s that simple!
How do I register to bid?
To bid, you’ll first need to create an account that includes your name and billing information.
Can I cancel my bid?
Bids cannot be canceled; this is to help promote auction integrity and fairness.
How do I contact a seller?
You can use the Message Seller button on the auction listing.
Can I sign up for auction updates?
Yes! You can add an auction to your Watch List for updates. If you place a bid, you will receive updates when you are outbid or win an auction.
How much is the buyer’s fee?
Buyers pay a 4% fee.
What happens when I win an auction? How does payment work?
We will automatically debit your payment method at auction end to cover the Buyer’s Fee. Then, you’ll work with the seller to complete payment for the car sale.
When I win an auction, how do I complete the transaction?
You’ll receive the seller’s contact information. We encourage both parties to reach out to one another promptly to finalize the sale.
Can I inspect a car before bidding or buying?
Sure! We encourage sellers to offer inspection availability, but ultimately, it is up to the buyer and seller to orchestrate any inspection before the auction ends.
Do auctions feature soft-close or anti-sniping?
Yes! In the spirit of fairness and transparency, our auctions feature anti-sniping technology. Two minutes will be added to the auction clock every time a new bid is entered within the final 30 minutes of an auction. This gives every bidder a fair shot and makes the bidding process less about timing your bid to the last second!
Was your inquiry not answered in our Frequently Asked Questions? Then feel free to contact our team for assistance.